Willkommen auf der Website des Best Practice Institute Best Practice Institute BPI represents the unique combination of cutting-edge knowledge, exceptional delivery by industry-expert trainers, and a true passion for learning. Since 2008, founder Silvia Hamann has stood for the success and relevance of tailor-made training and qualification programmes for procurement, sales, and leadership. Get to know Silvia, the BPI team, and discover the offerings of the Best Practice Institute today! Welcome! Get to Know Us Making Success More Human Best Practice Institute Best Practice Institute Best Practice Institute Best Practice Institute Companies That Trust Us A Selection of Our Projects SERVICES COMMERCIAL Read More Roland Berger Project "Procurement 2.0" Discover The Project EagleBurgmann Germany GmbH & Co. KG Trainings für den Einkauf "Weg vom Service Provider - hin zum Value-added-Generator" Zum Projekt EagleBurgmann Germany GmbH & Co. KG Training for Procurement: "From Service Provider to Value-Added Generator" Discover The Project Muhr und Bender KG BPI Leadership Program (Leadership Academy) Discover The Project From Practice, For Practice Our Trainings BPI-Trainings for Procurement BPI-Trainings for Sales BPI-Trainings for Leadership BPI-Specials All trainings can also be conducted in German. Additional languages are available upon request. Need to leverage price analyses? Lead negotiations? Identify and successfully communicate strategic positions? If these are your topics, BPI-trainings offer an unbeatable opportunity. You will not only learn the latest concepts and methods but also how to persuade in a communicative and collaborative way. Learn More Modern selling means more than just "whoever asks, leads." BPI-trainings teach the communicative and professional skills to understand your customers' business from the inside out and deliver the right solutions with your offerings. BPI-trainings turn you or your sales team into customer favorites – without hype, but with plenty of character. Learn More BPI-Trainings on leadership broaden your perspective, fill the toolbox of modern leadership methods, and view leadership as a central value contribution to team success. Can leadership be learned? Yes, with BPI-Trainings for leaders at all levels. Learn More Resilience, solution orientation, thinking and acting in networks: The trainings of the "BPI-Specials" are aimed at individuals who seek personal development in addition to professional growth. Learn More Need to leverage price analyses? Lead negotiations? Identify and successfully communicate strategic positions? If these are your topics, BPI-trainings offer an unbeatable opportunity. You will not only learn the latest concepts and methods but also how to persuade in a communicative and collaborative way. Learn More Modern selling means more than just "whoever asks, leads." BPI-trainings teach the communicative and professional skills to understand your customers' business from the inside out and deliver the right solutions with your offerings. BPI-trainings turn you or your sales team into customer favorites – without hype, but with plenty of character. Learn More BPI-Trainings on leadership broaden your perspective, fill the toolbox of modern leadership methods, and view leadership as a central value contribution to team success. Can leadership be learned? Yes, with BPI-Trainings for leaders at all levels. Learn More Resilience, solution orientation, thinking and acting in networks: The trainings of the "BPI-Specials" are aimed at individuals who seek personal development in addition to professional growth. Learn More BPI consists of five employees at the Wiesbaden location and, additionally, twenty trainers who are available for client projects across Germany, Europe, and other parts of the world. The heart of the company is Silvia Hamann. As the founder and visionary, she tirelessly drives the company forward. With boundless energy and a constant positive attitude, she is an inspiring source for clients, trainers, and employees at all times. Über BPI Learn More The BPI Trainers Our trainers are not only outstanding experts in their field, but also inspiring personalities who, with their sharp and empathetic approach, effectively and sustainably impart practical knowledge. The - Spirit The -Spirit FAQ What is the cost of the trainings? We do not have a fixed price. The cost depends on the topic and content. Can I participate as an individual at the trainings? Currently, we only offer in-house trainings tailored specifically for employees of a company. How many participants can attend the trainings? Depending on the training, 8-12 participants. Are the trainings tailored or is there a standard concept? The concepts are individually adapted to the needs of the clients. Can I contribute my expectations/requests for the training, or are they fixed? Participants can specify their expectations/requests through expectation surveys prior to the training. Will the expressed expectations/requests be considered during the training? If the expectations/requests align with the training content, our trainers will attempt to incorporate them. Will certificates of participation be issued after the training? At the end of the training, BPI will issue certificates of participation for the respective training. Making Success More Human BPI-trainings and coachings for procurement, sales, and leadership Companies That Trust Us We look forward to getting in touch with you. BPI - Best Practice Institute Gustav-Stresemann-Ring 10c 65189 Wiesbaden +49 611 94917810 info@best-practice-institute.com First name* Last name* Email* Message* Send A Selection of Our Projects SERVICES COMMERCIAL Read More Roland Berger Project "Procurement 2.0" Discover The Project EagleBurgmann Germany GmbH & Co. KG Trainings für den Einkauf "Weg vom Service Provider - hin zum Value-added-Generator" Zum Projekt SERVICES COMMERCIAL Read More EagleBurgmann Germany GmbH & Co. KG Training for Procurement: "From Service Provider to Value-Added Generator" Discover The Project EagleBurgmann Germany GmbH & Co. KG Trainings für den Einkauf "Weg vom Service Provider - hin zum Value-added-Generator" Zum Projekt SERVICES COMMERCIAL Read More Muhr und Bender KG BPI Leadership Program (Leadership Academy) Discover The Project EagleBurgmann Germany GmbH & Co. KG Trainings für den Einkauf "Weg vom Service Provider - hin zum Value-added-Generator" Zum Projekt

Entdecken Sie unsere vielfältigen Trainingsangebote für den Vertrieb Negotiation Training for Sales Professionals Value-Based Selling Discover More Trainings Sales For Sales Professionals Overview Sales Overview Sales Overview Sales Overview Sales Procurement Overview Best Practice Institute Overview Procurement This training is perfect for you if: You work in sales. You negotiate with partners and/or customers. You want to excel in complex negotiation situations, both internally and externally. From Salesperson to Customer Favorite: Even during negotiations within the sales process, a strong and lasting partnership can be cultivated. This training shows you how! 1. Optimal Preparation: Defining objectives Recognizing and addressing personality types Planning negotiation strategies 2. Negotiation Styles and Strategies: Which style suits which negotiation? Understanding and leveraging the relationship level Handling competition with confidence Benefit-oriented argumentation based on motivation 3. Optimal Learning Transfer through: Realistic role-playing with video feedback Rhetoric and presence analysis Personalized learning plan Negotiation Training for Sales Professionals All trainings can also be conducted in German. Additional languages are available upon request. This training is perfect for you if: You want to discover the values you share with your customers. You want to learn and apply the tools and philosophy of modern sales. You consider the question "How can I benefit the customer?" as central to your sales success. Time is money? This also applies to sales. In order for the customer to give you their valuable time, they must see the value of your contribution to their business success. In this training, you will learn how to enhance your value! 1. Structuring and Managing Sales Conversations Phases of the sales conversation Value proposition and value contribution 2. Optimal learning transfer through: Practical role plays with video feedback Analysis of rhetoric and presence Personal learning plan Value-Based Selling All trainings can also be conducted in German. Additional languages are available upon request. BPI-Trainings for Sales Modern selling is more than just "who asks, leads." BPI-trainings provide the communication and professional expertise needed to understand your clients' business from the inside out and deliver the right solutions with your offerings. BPI-trainings turn you or your sales team into customer favorites — without the hype, but with plenty of character. Various Negotiation Trainings for Salespeople Stakeholder Analysis Negotiation Profiling Black Belt in Questioning Techniques – "Who asks, leads!" Reading Faces in Negotiations Storytelling in Negotiations and Business Context Presence at the Negotiation Table New Customer Acquisition Developing Price Increase Strategies Strategic Selling Active Sales Conversation Steering Demand Creation and Analysis CRM Training Value-Based Selling Customer Focus: Benefit Orientation in Communication and Negotiation Sales Meets Procurement (Sales meets Purchasing) Current Contract Law in Sales Customer Retention Enforcing or Defending Claims Upon request, we are happy to design additional training tailored to your needs. BPI-Trainings for Procurement BPI-Trainings for Sales BPI-Trainings for Leadership BPI-Specials All trainings can also be conducted in German. Additional languages are available upon request. Need to leverage price analyses? Lead negotiations? Identify and successfully communicate strategic positions? If these are your topics, BPI-trainings offer an unbeatable opportunity. You will not only learn the latest concepts and methods but also how to persuade in a communicative and collaborative way. Learn More Modern selling means more than just "whoever asks, leads." BPI-trainings teach the communicative and professional skills to understand your customers' business from the inside out and deliver the right solutions with your offerings. BPI-trainings turn you or your sales team into customer favorites – without hype, but with plenty of character. Learn More BPI-Trainings on leadership broaden your perspective, fill the toolbox of modern leadership methods, and view leadership as a central value contribution to team success. Can leadership be learned? Yes, with BPI-Trainings for leaders at all levels. Learn More Resilience, solution orientation, thinking and acting in networks: The trainings of the "BPI-Specials" are aimed at individuals who seek personal development in addition to professional growth Learn More From Practice, For Practice Our Trainings Need to leverage price analyses? Lead negotiations? Identify and successfully communicate strategic positions? If these are your topics, BPI-trainings offer an unbeatable opportunity. You will not only learn the latest concepts and methods but also how to persuade in a communicative and collaborative way. Learn More Modern selling means more than just "whoever asks, leads." BPI-trainings teach the communicative and professional skills to understand your customers' business from the inside out and deliver the right solutions with your offerings. BPI-trainings turn you or your sales team into customer favorites – without hype, but with plenty of character. Learn More BPI-Trainings on leadership broaden your perspective, fill the toolbox of modern leadership methods, and view leadership as a central value contribution to team success. Can leadership be learned? Yes, with BPI-Trainings for leaders at all levels. Learn More Resilience, solution orientation, thinking and acting in networks: The trainings of the "BPI-Specials" are aimed at individuals who seek personal development in addition to professional growth. Learn More We look forward to getting in touch with you. BPI - Best Practice Institute Gustav-Stresemann-Ring 10c 65189 Wiesbaden +49 611 94917810 info@best-practice-institute.com First name* Last name* Email* Message* Send

Entdecken Sie unsere vielfältigen Trainingsangebote für den Einkauf Procurement Negotiation Training Using Price Analysis Storytelling in Negotiations Discover More Trainings For Procurement Professionals Procurement Overview Best Practice Institute Overview Procurement Overview Procurement Overview Procurement This training is ideal for individuals who: Work in procurement. Negotiate with partners and/or suppliers. Want to persuade both internally and externally in complex negotiation situations. Negotiation Training for Procurement Professionals: Achieving Success through Partnership and Expertise BPI’s negotiation training for procurement professionals covers the following: 1. Negotiation Techniques and Strategies: Fundamental principles of negotiation Effective negotiation strategies and techniques Core motivations and negotiation styles 2. Structuring Negotiations Purpose-driven: Effective negotiation preparation Maintaining confidence during negotiations Post-negotiation analysis as preparation for the next deal 3. Achieving Optimal Learning Outcomes Through: Practical role-playing exercises Analysis of rhetoric and presence Personal learning plan Negotiation Training for Procurement Professionals All trainings can also be conducted in German. Additional languages are available upon request. BPI-Trainings for Procurement BPI-Trainings for Sales BPI-Trainings for Leadership BPI-Specials All trainings can also be conducted in German. Additional languages are available upon request. Need to leverage price analyses? Lead negotiations? Identify and successfully communicate strategic positions? If these are your topics, BPI-trainings offer an unbeatable opportunity. You will not only learn the latest concepts and methods but also how to persuade in a communicative and collaborative way. Learn More Modern selling means more than just "whoever asks, leads." BPI-trainings teach the communicative and professional skills to understand your customers' business from the inside out and deliver the right solutions with your offerings. BPI-trainings turn you or your sales team into customer favorites – without hype, but with plenty of character. Learn More BPI-Trainings on leadership broaden your perspective, fill the toolbox of modern leadership methods, and view leadership as a central value contribution to team success. Can leadership be learned? Yes, with BPI-Trainings for leaders at all levels. Learn More Resilience, solution orientation, thinking and acting in networks: The trainings of the "BPI-Specials" are aimed at individuals who seek personal development in addition to professional growth Learn More From Practice, For Practice Our Trainings Need to leverage price analyses? Lead negotiations? Identify and successfully communicate strategic positions? If these are your topics, BPI-trainings offer an unbeatable opportunity. You will not only learn the latest concepts and methods but also how to persuade in a communicative and collaborative way. Learn More Modern selling means more than just "whoever asks, leads." BPI-trainings teach the communicative and professional skills to understand your customers' business from the inside out and deliver the right solutions with your offerings. BPI-trainings turn you or your sales team into customer favorites – without hype, but with plenty of character. Learn More BPI-Trainings on leadership broaden your perspective, fill the toolbox of modern leadership methods, and view leadership as a central value contribution to team success. Can leadership be learned? Yes, with BPI-Trainings for leaders at all levels. Learn More Resilience, solution orientation, thinking and acting in networks: The trainings of the "BPI-Specials" are aimed at individuals who seek personal development in addition to professional growth. Learn More This training is perfect for you if: You want to negotiate with partners and/or suppliers, aiming to win them over and convince them. You want to build your negotiation skills beyond the purely factual level. Storytelling in Negotiations: People Love Stories Convince, win, and connect with people: Achieving Success with Storytelling! Psychology of Storytelling How stories move people Guiding and steering motives in an emotional way Storytelling as a negotiation strategy Analysing Negotiation Partners Understanding expectations, doubts, motivations, and behaviour Finding common ground Confidently Dealing with Resistance Presentation and Body Language Delivering stories effectively Balancing numbers and facts with a compelling narrative Using facial expressions and gestures to enhance your story Storytelling in Negotiations All trainings can also be conducted in German. Additional languages are available upon request. BPI-Trainings for Procurement Utilizing price analyses? Leading negotiations? Identifying strategic positions and communicating them successfully? If these are your topics, BPI-Trainings offer an unbeatable opportunity. You will not only learn cutting-edge concepts and methods but also how to convince communicatively and cooperatively. Negotiation Training Basic Negotiation Training Advanced Negotiation Training with Monopolists Negotiating over the Phone Negotiating in Online Conferences Negotiating in Difficult Situations Effectively Using Negotiation Methods Strategic International Negotiation Leadership Negotiation Profiling Black Belt in Questioning Techniques – Who Asks, Leads! Reading Faces in Negotiations Storytelling in Negotiations and Business Contexts Presence at the Negotiation Table Stakeholder Analysis Supplier Management Digital Transformation & Procurement 4.0 Artificial Intelligence (AI) in Procurement Negotiations Practical Application of Artificial Intelligence (AI) in Procurement Supplier Communication – Strengthening Procurement’s Self-Perception Risk Management Development of Price Increase Defense Strategies Category Management Demand Carrier Management – Advising and Convincing Internal Customers Expanding Horizons: Tools in Strategic Procurement Leverage Workshop for Procurement Business Administration Basics for Purchasers Price Analysis – Negotiating on Costs, Not Prices! Balance Sheet and P&L Knowledge (Profit and Loss Statement) Digitalization in Procurement Proper Handling of Compliance Issues Claim Management Current Contract Law in Procurement Agility in Procurement Collaboration Between Procurement and Departments Procurement Meets Sales Fundamentals of International Procurement Backdoor Selling Upon request, we are happy to design additional training tailored to your needs. We look forward to getting in touch with you. BPI - Best Practice Institute Gustav-Stresemann-Ring 10c 65189 Wiesbaden +49 611 94917810 info@best-practice-institute.com First name* Last name* Email* Message* Send This training is perfect for you if: You work in procurement. You want to negotiate on costs, not just prices. You want to significantly expand your strategic toolkit for building strong arguments in price negotiations. Using Price Analysis: Negotiate on Costs, Not Prices! 1. Methods of Price Analysis: By product categories Market price formation and influencing factors Target costing 2. Methods of Price Calculation: Cost accounting formats Utilising and interpreting information sources correctly Make or Buy 3. Optimal Learning Transfer through: Realistic case studies Practising ideal argumentation chains Win-win strategy techniques Development of a personalised learning plan Using Price Analysis All trainings can also be conducted in German. Additional languages are available upon request.

Alles über das Best Practice Institute Expertise That Inspires We don't just impart knowledge. We motivate. We inspire. Our goal: Your employees grow from within and exceed their own expectations. Unternehmen, die uns vertrauen Unsere Lieblingsprojekte SERVICES COMMERCIAL Read More Roland Berger Projekt "Einkauf 2.0" Zum Projekt EagleBurgmann Germany GmbH & Co. KG Trainings für den Einkauf "Weg vom Service Provider - hin zum Value-added-Generator" Zum Projekt SERVICES COMMERCIAL Read More EagleBurgmann Germany GmbH & Co. KG Trainings für den Einkauf „Weg vom Service Provider – hin zum Value-added-Generator“ Zum Projekt EagleBurgmann Germany GmbH & Co. KG Trainings für den Einkauf "Weg vom Service Provider - hin zum Value-added-Generator" Zum Projekt SERVICES COMMERCIAL Read More Muhr und Bender KG BPI Führungskräfte-Programm (Leadership Academy) Zum Projekt EagleBurgmann Germany GmbH & Co. KG Trainings für den Einkauf "Weg vom Service Provider - hin zum Value-added-Generator" Zum Projekt Philosophy Our Trainers Each of our trainers has over 10 years of practical experience. Outstanding expertise in their respective fields is a given. However, what truly matters in practice is the unique ability to make even the most complex concepts easy to understand. Our trainers ensure that participants are fully engaged. After all, it's about recognizing and unlocking potential. At BPI, we believe that learning and development should be enjoyable, allowing individuals to express their uniqueness. Our guiding principle, "Making success more human," reflects BPI's focus on the connection between economic success and human values. It invites a new perspective on success—one that places humanity, ethics, and social responsibility at the forefront. We emphasize practical, hands-on learning, helping our participants push beyond their limits and unlock their full potential. Our passion for what we do is reflected in our work and motivates us to give our best every day. We live this principle with enthusiasm and take great pride in accompanying and inspiring our participants on their journey. 2008 Founded 5 Employees 20 External Trainers 12.500+ Trainer Days 99% Retention Rate Silvia Hamann Managing Director and Founder Best Practice Institute GmbH "With over 15 years of experience in training and consulting, we know: sustainable success only occurs when people truly collaborate with respect and appreciation." "For me, 'Making Success More Human' means conveying competence and empathy to achieve success together." What makes BPI stand out? BPI stands for lived partnership : From the very start of all personnel development measures, we stand by our clients. We identify challenges, define goals together, and understand the ecosystem of the company we work with. How does BPI ensure learning success? BPI means sustainable competence in everyday practice : As a consultancy for personnel development, we continuously learn and remain methodologically "state of the art." We are professionals in this area. However, with over 15 years of experience, we also know that only practice and sustainability matter when it comes to the "return on education." All our training concepts aim to improve in what makes our clients successful. What can I expect from working with BPI? BPI means reliability : we tell you exactly what we can do (which is quite a lot). You can rely on this, as well as on our meticulous planning, the punctual and dependable delivery of training by trainers who come from the respective industries, the service-oriented BPI staff in our office, and the reporting. Why is BPI's central message "Making Success More Human"? This is the result of a very intense process, during which we realigned BPI in 2023. From many trainings, we know that in the interplay between purchasing, sales, and management, it's no longer just about winning, but about building true and sustainable partnerships. That's exactly what we want to support: Success is always the result of good relationships - that's why "making success more human." Founder of BPI, Chief Happiness Officer, and always close to the customers: Silvia Hamann Team Miriam Schmitz Assistant to the Managing Director & Back Office Management Miriam is the assistant to our managing director, responsible for back office management, and ensures a “feel-good” atmosphere at BPI. Jennifer Böhler Back Office Management & Social Media Management Jenny handles back office management and social media management, ensuring a cohesive media presence. Tom Zander Inside Sales Team Member Tom is responsible for collecting client feedback and driving their continuous development. Excerpt from our Experts Dieter Rettner Negotiation Leadership, Construction Procurement, Strategic Sourcing, Category & Supplier Management Christian Hald Attorney from Stuttgart, National & International Law, Claim Management, Operation of Law (OPL) Bert Udo Koch Mimik Resonance, Voice, Presence, Appearance & Impact Berthold Schneider Price & Financial Analysis, Category & Supplier Management, Strategic Sourcing Roberta Pezzarossa Communication Management, Change & Organizational Development, Leadership Development, Trained in Four Languages Sanni Luis Voice, Presence, Appearance, Voice & Breathing Techniques Frank Zerrweck Leadership, Digitalization, Automotive Software, Scrum, Lean & Agile Procurement Stefan Kaiser Negotiation Leadership, Negotiation Coaching, Negotiation Conflicts/Mediator, Strategic Sourcing for Establishing or Reorganizing Procurement Areas, Procurement Interface Management We look forward to getting in touch with you. BPI - Best Practice Institute Gustav-Stresemann-Ring 10c 65189 Wiesbaden +49 611 94917810 info@best-practice-institute.com First name* Last name* Email* Message* Send Excerpt from our Experts Dieter Rettner Negotiation Leadership, Construction Procurement, Strategic Sourcing, Category & Supplier Management Christian Hald Attorney from Stuttgart, National & International Law, Claim Management, Operation of Law (OPL) Bert Udo Koch Mimik Resonance, Voice, Presence, Appearance & Impact Berthold Schneider Price & Financial Analysis, Category & Supplier Management, Strategic Sourcing Roberta Pezzarossa Communication Management, Change & Organizational Development, Leadership Development, Trained in Four Languages Sanni Luis Voice, Presence, Appearance, Voice & Breathing Techniques Frank Z. Leadership, Digitalization, Automotive Software, Scrum, Lean & Agile Procurement Stefan Kaiser Negotiation Leadership, Negotiation Coaching, Negotiation Conflicts/Mediator, Strategic Sourcing for Establishing or Reorganizing Procurement Areas, Procurement Interface Management

Hier finden Sie unsere Datenschutzerklärung Unternehmen, die uns vertrauen Unsere Lieblingsprojekte SERVICES COMMERCIAL Read More Roland Berger Projekt "Einkauf 2.0" Zum Projekt EagleBurgmann Germany GmbH & Co. KG Trainings für den Einkauf "Weg vom Service Provider - hin zum Value-added-Generator" Zum Projekt SERVICES COMMERCIAL Read More EagleBurgmann Germany GmbH & Co. KG Trainings für den Einkauf „Weg vom Service Provider – hin zum Value-added-Generator“ Zum Projekt EagleBurgmann Germany GmbH & Co. KG Trainings für den Einkauf "Weg vom Service Provider - hin zum Value-added-Generator" Zum Projekt SERVICES COMMERCIAL Read More Muhr und Bender KG BPI Führungskräfte-Programm (Leadership Academy) Zum Projekt EagleBurgmann Germany GmbH & Co. KG Trainings für den Einkauf "Weg vom Service Provider - hin zum Value-added-Generator" Zum Projekt Privacy Policy Preamble The following privacy policy provides information about the types of your personal data (referred to as “data” below), the purposes for which they are processed, and the scope of such processing. This privacy policy applies to all processing of personal data carried out by us, both as part of our service provision and especially on our websites, in mobile applications, and within external online presences such as our social media profiles (collectively referred to as the “online offering” below). The terms used are not gender-specific. Last Updated: 21 December 2024 Table of Contents Preamble Data Controller Overview of Processing Activities Relevant Legal Bases Transfer of Personal Data International Data Transfers General Information on Data Storage and Deletion Rights of Data Subjects Use of Cookies Blogs and Publication Media Contact and Request Management Newsletters and Electronic Notifications Marketing Communication via Email, Post, Fax, or Telephone Web Analysis, Monitoring, and Optimisation Online Marketing Customer Reviews and Rating Systems Social Media Presences Plug-ins and Embedded Functions or Content Data Controller Best Practice Institute GmbH Silvia Hamann CEO Gustav-Stresemann-Ring 10c D-65189 Wiesbaden Overview of Processing Activities The following overview summarises the types of data processed, the purposes of their processing, and the categories of data subjects affected. Types of Data Processed: Basic data Contact data Content data Contract data Usage data Meta, communication, and procedural data Event data (Facebook) Categories of Data Subjects: Service recipients and clients Communication partners Users Purposes of Processing: Communication Security measures Direct marketing Reach measurement Tracking Conversion measurement Target group formation Organisational and administrative procedures Feedback Marketing Profiles with user-related information Provision of our online offering and user-friendliness Public relations Sales promotion Relevant Legal Bases Relevant Legal Bases Under the GDPR: Below is an overview of the legal bases under the General Data Protection Regulation (GDPR) on which we process personal data. Please note that, in addition to the GDPR, national data protection regulations may apply in your or our country of residence or business location. If more specific legal bases apply in individual cases, we will inform you of these in the privacy policy. Consent (Art. 6 para. 1 S. 1 lit. a) GDPR) - The data subject has given their consent to the processing of their personal data for one or more specific purposes. Performance of a Contract and Pre-Contractual Requests (Art. 6 para. 1 S. 1 lit. b) GDPR) - Processing is necessary for the performance of a contract to which the data subject is a party or for carrying out pre-contractual measures that take place at the data subject’s request. Legitimate Interests (Art. 6 para. 1 S. 1 lit. f) GDPR) - Processing is necessary for the purposes of the legitimate interests pursued by the controller or a third party, provided that such interests are not overridden by the interests, rights, or freedoms of the data subject requiring the protection of personal data. National Data Protection Regulations in Germany: In addition to the data protection provisions of the GDPR, national regulations on data protection apply in Germany. These include, in particular, the Federal Data Protection Act (Bundesdatenschutzgesetz – BDSG), which aims to prevent the misuse of personal data during processing. The BDSG contains specific provisions regarding the right of access, the right to erasure, the right to object, the processing of special categories of personal data, processing for other purposes, data transfer, and automated individual decision-making, including profiling. Furthermore, state data protection laws of the individual federal states may also apply. Notice on the Applicability of the GDPR and Swiss Data Protection Act (DSG): These data protection notices are intended to provide information in accordance with both the Swiss Data Protection Act (DSG) and the General Data Protection Regulation (GDPR). For clarity and broader applicability, the terms used in the GDPR are applied throughout this document. For example, instead of the terms used in the Swiss DSG such as "processing" of "personal data," "overriding interest," and "sensitive personal data," the GDPR terms "processing" of "personal data," "legitimate interest," and "special categories of data" are used. However, the legal meaning of these terms remains defined by the Swiss DSG within its scope of applicability. Website Hosting Our website is hosted by WIX. In this process, personal data is processed on WIX's servers. WIX is a service provider based in Israel. Israel has been certified by the European Commission as having an adequate level of data protection. Transmission of Personal Data In the course of processing personal data, it may happen that such data is transmitted to or disclosed to other entities, companies, legally independent organizational units, or individuals. Recipients of this data may include, for example, service providers tasked with IT-related responsibilities or providers of services and content integrated into a website. In such cases, we comply with legal requirements and, in particular, enter into appropriate contracts or agreements with the recipients of your data to protect your information. Data Transmission Within the Organization: We may transfer personal data to other departments or units within our organization or grant them access to such data. If the transfer of data is for administrative purposes, it is based on our legitimate business and economic interests or is necessary to fulfill our contractual obligations. Alternatively, it may occur with the consent of the data subjects or when legally permitted. International Data Transfers Data Processing in Third Countries: If we process data in a third country (i.e., outside the European Union (EU) or the European Economic Area (EEA)) or if processing occurs in the context of using third-party services or disclosing/transmitting data to other individuals, entities, or companies, this is done solely in accordance with legal requirements. When the level of data protection in the third country has been recognized through an adequacy decision (Art. 45 GDPR), this serves as the basis for the data transfer. Otherwise, data transfers occur only when the data protection level is otherwise ensured, particularly through standard contractual clauses (Art. 46 (2) (c) GDPR), explicit consent, or in cases of contractual or legally required transfers (Art. 49 (1) GDPR). Additionally, we will inform you of the basis for data transfers to third countries for each individual provider based in a third country, with adequacy decisions taking precedence as the foundation. Information about third-country transfers and existing adequacy decisions can be found in the information provided by the European Commission: https://commission.europa.eu/law/law-topic/data-protection/international-dimension-data-protection_en?prefLang=de. Under the "Data Privacy Framework" (DPF), the European Commission also recognized the data protection level of certain U.S. companies as secure through the adequacy decision dated July 10, 2023. The list of certified companies and further information about the DPF can be found on the website of the U.S. Department of Commerce:https://www.dataprivacyframework.gov/ (in Englisch). We will inform you as part of our data protection notices which service providers we use are certified under the Data Privacy Framework. General Information on Data Retention and Deletion We delete personal data that we process in accordance with legal requirements as soon as the underlying consent is revoked or no other legal basis for processing exists. This applies in cases where the original purpose of processing no longer applies, or the data is no longer needed. Exceptions to this rule apply if legal obligations or special interests require longer retention or archiving of the data. In particular, data that must be retained for commercial or tax-related reasons, or that is necessary for legal prosecution or to protect the rights of other natural or legal persons, must be archived accordingly. Our data protection notices include additional information on the retention and deletion of data that applies to specific processing activities. If multiple retention periods or deletion deadlines are specified for certain data, the longest period always applies. If a retention period does not explicitly begin on a specific date and is at least one year, it automatically starts at the end of the calendar year in which the triggering event occurred. In the case of ongoing contractual relationships in which data is stored, the triggering event is the date of termination or other conclusion of the legal relationship. Data that is no longer retained for its originally intended purpose but is retained due to legal requirements or other reasons is processed solely for the purposes justifying its retention. Additional Notes on Processing Activities, Procedures, and Services: Data Retention and Deletion: The following general retention periods apply for retention and archiving under German law: 10 Years: Retention period for books and records, annual financial statements, inventories, management reports, opening balance sheets, and any instructions or organizational documents necessary for understanding these, as well as accounting vouchers and invoices (§ 147 (3) in conjunction with (1) No. 1, 4, and 4a AO, § 14b (1) UStG, § 257 (1) No. 1 and 4, (4) HGB). 6 Years: Other business documents, including received commercial or business correspondence, copies of sent commercial or business correspondence, and other documents relevant for taxation, such as timesheets, operating calculation sheets, calculation documents, price lists, and wage documents that are not already accounting vouchers, as well as cash register receipts (§ 147 (3) in conjunction with (1) No. 2, 3, 5 AO, § 257 (1) No. 2 and 3, (4) HGB). 3 Years: Data required to account for potential warranty and compensation claims or similar contractual claims and rights, as well as to handle related inquiries, is stored for the duration of the regular statutory limitation period of three years (§§ 195, 199 BGB). Rights of Data Subjects As a data subject, you are entitled to various rights under the GDPR, which are primarily set out in Articles 15 to 21 GDPR: Right to Object: You have the right, for reasons arising from your particular situation, to object at any time to the processing of your personal data that is carried out on the basis of Article 6(1)(e) or (f) GDPR; this also applies to profiling based on these provisions. If your personal data is processed for direct marketing purposes, you have the right to object at any time to the processing of your personal data for such marketing purposes; this also applies to profiling to the extent that it is related to such direct marketing. Right to Withdraw Consent: You have the right to withdraw any consent you have given at any time. Right of Access: You have the right to request confirmation as to whether your data is being processed, and to receive information about this data as well as further details and a copy of the data, in accordance with legal requirements. Right to Rectification: In accordance with legal requirements, you have the right to request the completion of your data or the correction of inaccurate data concerning you. Right to Erasure and Restriction of Processing: You have the right, in accordance with legal requirements, to request that data concerning you be deleted without delay. Alternatively, you may request a restriction of the processing of your data, as provided by law. Right to Data Portability: You have the right to receive the data concerning you that you have provided to us, in a structured, commonly used, and machine-readable format, or to request the transmission of this data to another controller, in accordance with legal requirements. Right to Lodge a Complaint with a Supervisory Authority: Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work, or the location of the alleged infringement, if you believe that the processing of your personal data violates the provisions of the GDPR. Use of Cookies The term "cookies" refers to functions that store and retrieve information on users' devices. Cookies can be used for various purposes, such as enabling functionality, ensuring security and convenience in online offerings, or analyzing visitor traffic. We use cookies in compliance with legal requirements, obtaining users' consent in advance where required. If consent is unnecessary, we rely on our legitimate interests. This applies when storing and retrieving information is essential to providing explicitly requested content and features, such as saving preferences and ensuring the functionality and security of our online offering. Consent can be withdrawn at any time. We provide clear information about the scope and use of cookies. Information on Legal Basis under Data Protection Law: Whether we process personal data using cookies depends on users' consent. If consent is given, it serves as the legal basis. Without consent, we rely on our legitimate interests as outlined in this section and in the context of the respective services and procedures. Retention Period: The following types of cookies are distinguished based on retention duration: Temporary Cookies (also: session cookies): Temporary cookies are deleted at the latest after a user leaves an online offering and closes their device (e.g., browser or mobile application). Permanent Cookies: Permanent cookies remain stored even after the device is closed. For example, login statuses can be saved, and preferred content can be displayed directly when the user revisits a website. Data collected through cookies may also be used for audience measurement. If no explicit information is provided to users regarding the type and retention period of cookies (e.g., during consent collection), they should assume that cookies are permanent and may be stored for up to two years. General Information on Withdrawal and Objection (Opt-out): Users can withdraw their consent at any time and object to the processing of their data in accordance with legal requirements, including through their browser's privacy settings. Cookie Settings/Objection Option: https://www.clickskeks.at/preise?gad_source=1&gclid=Cj0KCQiAgdC6BhCgARIsAPWNWH0bjaQxKddhgrj6Kivx5zWtbYnMwtTLe8eV4fk-rx11MyQIC4nL-aIaAujREALw_wcB Types of Data Processed: Meta, communication, and procedural data (e.g., IP addresses, timestamps, identification numbers, involved persons). Affected Individuals: Users (e.g., website visitors, users of online services). Legal Basis: Legitimate interests (Art. 6(1)(f) GDPR). Consent (Art. 6(1)(a) GDPR). Additional Notes on Processing Procedures, Methods, and Services: Processing of Cookie Data Based on Consent: We use a consent management solution to collect, document, manage, and withdraw user consent for the use of cookies or processes and providers mentioned within the consent management solution. This procedure involves obtaining users' consent for cookie use and related processing of information, including those specific to providers and processes named in the consent management tool. Users can also manage and withdraw their consent. Consent declarations are stored to avoid repeated inquiries and to provide proof of consent as required by law. Storage occurs server-side and/or in a cookie (known as an opt-in cookie) or using comparable technologies, to associate consent with a specific user or their device. Unless specific details are provided regarding consent management service providers, the following general notes apply: The storage duration for consent is up to two years. A pseudonymous user identifier is created, along with the consent timestamp, details of the scope of consent (e.g., relevant cookie categories or service providers), and information about the browser, system, and device used; Legal Basis: Consent (Art. 6(1)(a) GDPR). Blogs and Publication Media We use blogs or similar means of online communication and publication (hereinafter referred to as "publication media"). Readers' data are processed solely to the extent necessary for the presentation of the publication media, communication between authors and readers, or for security purposes. Additionally, we refer to the information about the processing of visitors to our publication media as provided in these data protection notices. Inventory data (e.g., full name, residential address, contact details, customer number, etc.); Contact data (e.g., postal and email addresses, or phone numbers); Content data (e.g., textual or visual messages and contributions, as well as related information, such as authorship details or creation timestamps); Usage data (e.g., page views and visit duration, click paths, intensity and frequency of use, device types and operating systems used, interactions with content and features). Meta-, communication, and procedural data (e.g., IP addresses, timestamps, identification numbers, involved individuals). Affected Persons: Users (e.g., website visitors, online service users). Purposes of Processing: Feedback (e.g., collecting feedback via online forms); providing our online services and user-friendliness; security measures; organizational and administrative procedures. Storage and Deletion: Deletion as specified in the section "General Information on Data Storage and Deletion." Legal Basis: Legitimate interests (Art. 6(1)(f) GDPR). Further Information on Processing Processes, Procedures, and Services: Comments and Contributions: When users leave comments or other contributions, their IP addresses may be stored based on our legitimate interests. This is done for our security in case someone leaves unlawful content in comments and contributions (e.g., insults, prohibited political propaganda, etc.). In such cases, we may be held liable for the comment or contribution and are therefore interested in the identity of the author. Furthermore, we reserve the right, based on our legitimate interests, to process user information for spam detection. On the same legal basis, we reserve the right to store users' IP addresses for the duration of surveys and to use cookies to prevent multiple votes. The information provided in the context of comments and contributions, such as personal contact and website information, as well as the content-related details, will be stored by us permanently until the user objects; Legal Basis: Legitimate interests (Art. 6(1)(f) GDPR). Contact and Inquiry Management When contacting us (e.g., by mail, contact form, email, phone, or via social media), as well as within the scope of existing user and business relationships, the details of the contacting individuals are processed as far as necessary to respond to the inquiries and any requested actions. Master data (e.g., full name, home address, contact information, customer number, etc.); Contact data (e.g., postal and email addresses or phone numbers); Content data (e.g., textual or visual messages and posts, as well as related information such as details about authorship or creation time); Usage data (e.g., page views and duration, click paths, usage intensity and frequency, types of devices and operating systems used, interactions with content and features). Meta-, communication, and procedural data (e.g., IP addresses, time stamps, identification numbers, involved individuals). Affected Persons: Communication partners. Purposes of Processing: Communication; Organizational and administrative processes; Feedback (e.g., collecting feedback via online form). Provision of our online services and user friendliness. Storage and Deletion: Deletion will be carried out in accordance with the information provided in the section "General Information on Data Storage and Deletion." Legal Bases: Legitimate interests (Art. 6 (1)(f) GDPR). Contract fulfillment and pre-contractual inquiries (Art. 6 (1)(b) GDPR). Further Notes on Processing Processes, Procedures, and Services: Contact Form: When contacting us via our contact form, by email, or other communication channels, we process the personal data submitted to us for the purpose of responding to and processing the respective request. This typically includes details such as name, contact information, and any other information provided that is necessary for appropriate processing. We use this data exclusively for the stated purpose of contact and communication; Legal Bases: Contract fulfillment and pre-contractual inquiries (Art. 6 (1)(b) GDPR), Legitimate interests (Art. 6 (1)(f) GDPR). Newsletter and Electronic Notifications We send newsletters, emails, and other electronic notifications (hereinafter referred to as "Newsletters") exclusively with the consent of the recipients or based on a legal basis. If the contents of the newsletter are specified during the sign-up process, these contents are crucial for obtaining the user's consent. For signing up for our newsletter, providing your email address is usually sufficient. However, to provide you with a personalized service, we may request your name for a personalized greeting in the newsletter or ask for additional information if necessary for the purpose of the newsletter. Deletion and Restriction of Processing: We may store unsubscribed email addresses for up to three years based on our legitimate interests before deleting them, in order to prove the previously given consent. The processing of this data will be limited to the purpose of potentially defending against claims. An individual deletion request is possible at any time, provided the former existence of consent is confirmed. In cases where there are obligations to permanently respect objections, we reserve the right to store the email address solely for this purpose in a blocklist (also known as a "blocklist"). The logging of the registration process is based on our legitimate interests for the purpose of proving its proper execution. If we commission a service provider with the sending of emails, this is done based on our legitimate interests in an efficient and secure mailing system. Contents: Information about us, our services, promotions, and offers. Processed Data Types: Personal data (e.g., full name, home address, contact information, customer number, etc.); contact data (e.g., postal and email addresses or phone numbers); meta, communication, and procedural data (e.g., IP addresses, time stamps, identification numbers, involved persons); usage data (e.g., page views and duration, click paths, frequency and intensity of usage, types of devices and operating systems used, interactions with content and functions). Affected Individuals: Communication partners. Purposes of Processing: Direct marketing (e.g., via email or mail). Legal Bases: Consent (Art. 6(1) sentence 1 lit. a) GDPR). Right to Object (Opt-Out): You can unsubscribe from our newsletter at any time, meaning you can withdraw your consent or object to further receipt. A link to cancel the newsletter can be found at the end of each newsletter, or you can use any of the contact methods mentioned above, preferably via email. Further Information on Processing, Procedures, and Services: Measuring Open and Click Rates: The newsletters contain a so-called "web beacon," which is a pixel-sized file that is retrieved from our server (or the server of our mailing service provider) when the newsletter is opened. During this retrieval, both technical information, such as browser details and system data, as well as your IP address and the time of retrieval, are collected. These details are used to improve the technical aspects of our newsletters, based on the technical data, or to analyze the target audience's reading behavior based on their locations (determined via IP addresses) or access times. This analysis also includes determining if and when the newsletters are opened and which links are clicked. The information is assigned to individual newsletter recipients and stored in their profiles until deletion. The evaluations aim to identify the reading habits of our users and adjust our content accordingly or send different content based on users' interests. Legal Bases: Consent (Art. 6(1) sentence 1 lit. a) GDPR). Advertising Communication via Email, Mail, Fax, or Telephone We process personal data for the purpose of advertising communication, which can occur through various channels, such as email, telephone, mail, or fax, in accordance with legal requirements. Recipients have the right to withdraw any consent given or to object to advertising communication at any time. After withdrawal or objection, we will store the necessary data for proving the previous authorization for contact or dispatch for up to three years after the end of the year in which the withdrawal or objection occurred, based on our legitimate interests. The processing of this data is limited to the purpose of potentially defending against claims. Based on our legitimate interest in permanently respecting the withdrawal or objection of users, we also store the necessary data (e.g., depending on the communication channel, email address, phone number, name) to prevent future contact. Processed Data Types: Master data (e.g., full name, residential address, contact information, customer number, etc.); Contact data (e.g., postal and email addresses or phone numbers). Content data (e.g., textual or visual messages and posts, as well as related information such as author details or creation time). Affected Persons: Communication partners. Purposes of Processing: Direct marketing (e.g., via email or mail); Marketing and promotion of sales. Storage and Deletion: Deletion in accordance with the information in the section "General Information on Data Storage and Deletion." Legal Bases: Consent (Art. 6(1)(a) GDPR). Legitimate interests (Art. 6(1)(f) GDPR). Web Analytics, Monitoring, and Optimization Web analytics (also referred to as "reach measurement") is used to analyze visitor traffic on our online services and may include behavior, interests, or demographic information about visitors, such as age or gender, as pseudonymous values. With the help of reach analytics, we can, for example, determine when our online services or their features and content are most frequently used or to encourage reuse. It also allows us to identify areas that need optimization. In addition to web analytics, we may also use testing procedures, such as A/B testing, to test and optimize different versions of our online services or their components. Unless otherwise stated below, profiles (i.e., data aggregated into a user session) may be created for these purposes, and information may be stored and read from a browser or device. The collected information typically includes visited websites, used elements, technical details like browser type, computer system used, and usage times. If users have consented to the collection of their location data or to the providers of services we use, location data processing is also possible. Furthermore, the IP addresses of users are stored, but we use an IP-masking procedure (i.e., pseudonymization through truncation of the IP address) to protect users. Generally, no clear data (such as email addresses or names) is stored in web analytics, A/B testing, and optimization procedures; only pseudonyms are used. This means that neither we nor the providers of the software we use know the actual identity of the users; we only know the information stored in their profiles for the purposes of these procedures. Legal Basis: If we ask users for consent to use third-party services, the legal basis for data processing is consent. Otherwise, user data is processed based on our legitimate interests (i.e., interest in efficient, economical, and user-friendly services). Please also refer to the information on the use of cookies in this privacy policy. . Processed Data Types: Usage data (e.g., page views, time spent, click paths, usage intensity and frequency, device types and operating systems used, interactions with content and features). Meta-, communication, and procedural data (e.g., IP addresses, time stamps, identification numbers, involved parties). Affected Persons: Users (e.g., website visitors, online service users). Purposes of Processing: Reach measurement (e.g., access statistics, recognition of returning visitors); User-related profiles (creating user profiles). Providing our online services and improving user experience. Storage and Deletion: Deletion in accordance with the information in the section "General Information on Data Storage and Deletion." Storage of cookies for up to 2 years (unless otherwise stated, cookies and similar storage methods may be stored on users’ devices for a period of up to two years). Security Measures: IP masking (pseudonymization of the IP address). Legal Bases: Consent (Art. 6(1)(a) GDPR). Legitimate interests (Art. 6(1)(f) GDPR). Further Notes on Processing, Procedures, and Services: Google Analytics: We use Google Analytics to measure and analyze the use of our online services based on a pseudonymous user identification number. This identification number does not contain identifiable data like names or email addresses. It is used to associate analytical information with an end device to determine which content users have accessed within one or more sessions, what search terms they used, which content they revisited, or how they interacted with our online services. Additionally, the time and duration of use are recorded, as well as the sources of users who refer to our online services, and technical aspects of their devices and browsers. Pseudonymous profiles of users are created with information from the use of different devices, and cookies may be used. Google Analytics does not log or store individual IP addresses for EU users. It does, however, provide rough geographic location data derived from IP address metadata: city (and corresponding latitude and longitude), continent, country, region, and subcontinent. For EU traffic, IP address data is only used to derive geolocation data and is immediately deleted afterward. It is not logged, accessed, or used for other purposes.When Google Analytics collects measurement data, all IP queries are processed on EU-based servers before being forwarded to Analytics servers for processing; Service Provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland; Legal Basis: Consent (Art. 6(1)(a) GDPR); Website: https://marketingplatform.google.com/intl/de/about/analytics/ ; Security Measures: IP masking (pseudonymization of IP address); Privacy Policy: https://policies.google.com/privacy ; Data Processor Agreement: https://business.safety.google/adsprocessorterms/ ; Basis for Third-Country Transfers: Data Privacy Framework (DPF); Opt-Out Option: Opt-Out Plugin: https://tools.google.com/dlpage/gaoptout?hl=de , Personalization Settings: https://myadcenter.google.com/personalizationoff . Further Information: https://business.safety.google/adsservices/ (Types of processing and data processed). Online Marketing We process personal data for the purpose of online marketing, which includes, in particular, the marketing of advertising spaces or the display of advertising and other content (collectively referred to as "content") based on users' potential interests, as well as the measurement of their effectiveness. To achieve these purposes, so-called user profiles are created and stored in a file (called a "cookie") or similar techniques are used to store relevant user information for displaying the aforementioned content. This information may include, for example, viewed content, visited websites, used online networks, as well as communication partners and technical details such as the browser used, the computer system used, as well as usage times and functions used. If users have consented to the collection of their location data, this may also be processed. Additionally, the IP addresses of users are stored. However, we use available IP-masking techniques (i.e., pseudonymization by shortening the IP address) to protect users. In general, no clear data (such as email addresses or names) is stored as part of the online marketing process; only pseudonyms are used. This means that neither we nor the providers of online marketing services know the actual identity of the users, only the information stored in their profiles. The data in the profiles is typically stored in cookies or using similar techniques. These cookies can later be read on other websites that use the same online marketing procedure and analyzed for the purpose of displaying content. They may also be supplemented with additional data and stored on the server of the online marketing provider. In exceptional cases, it is possible to associate clear data with the profiles, especially if users are members of a social network whose online marketing procedure we use, and the network links the user profiles with the aforementioned information. Users should note that additional agreements may be made with the providers, such as consent during registration. In general, we only have access to aggregated information about the success of our ads. However, through so-called conversion measurement, we can determine which of our online marketing methods led to a conversion, for example, a contract conclusion with us. Conversion measurement is used solely for analyzing the success of our marketing activities. Unless otherwise stated, please assume that the cookies used will be stored for a period of two years. Legal Basis: If we request users' consent for the use of third-party services, the legal basis for data processing is consent. Otherwise, user data is processed based on our legitimate interests (i.e., interest in efficient, economic, and user-friendly services). Please also refer to the information on the use of cookies in this privacy policy. Right to Withdraw and Object: We refer to the privacy notices of the respective providers and the opt-out options provided by the providers (so-called "opt-out"). If no explicit opt-out option is provided, users can disable cookies in their browser settings. However, this may limit the functionality of our online services. We therefore also recommend the following opt-out options, grouped by region: a) Europe: https://www.youronlinechoices.eu. b) Canada: https://www.youradchoices.ca/choices. c) USA: https://www.aboutads.info/choices. d) Cross-region: https://optout.aboutads.info. Processed Data Types: Usage data (e.g., page views, time spent, click paths, intensity and frequency of use, device types and operating systems used, interactions with content and features). Meta-, communication, and procedural data (e.g., IP addresses, timestamps, identification numbers, involved parties). Affected Persons: Users (e.g., website visitors, online service users). Purposes of Processing: Reach measurement (e.g., access statistics, recognition of returning visitors); Tracking (e.g., interest- or behavior-based profiling, cookie usage); Audience targeting; Marketing; User-related profiles (creating user profiles); Conversion measurement (measuring the effectiveness of marketing campaigns). Storage and Deletion: Deletion in accordance with the information in the section "General Information on Data Storage and Deletion." Storage of cookies for up to 2 years (unless otherwise stated, cookies and similar storage methods may be stored on users’ devices for a period of up to two years). Security Measures: IP masking (pseudonymization of the IP address). Legal Bases: Consent (Art. 6(1)(a) GDPR). Legitimate interests (Art. 6(1)(f) GDPR). Further Notes on Processing Procedures, Methods, and Services: Google Ads and Conversion Measurement: An online marketing service for placing content and ads within the advertising network of the service provider (e.g., in search results, videos, websites), so that it is displayed to users who are assumed to have an interest in the ads. Additionally, we measure the conversion of the ads, i.e., whether users interacted with the ads and used the promoted offers (so-called conversions). However, we only receive anonymous information and no personal information about individual users. Service Provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland; Legal Basis: Consent (Art. 6(1)(a) GDPR), Legitimate interests (Art. 6(1)(f) GDPR); Website: https://marketingplatform.google.com; Privacy Policy: https://policies.google.com/privacy; Basis for Third-Country Transfers: Data Privacy Framework (DPF); Further Information: Types of Processing and Processed Data: https://business.safety.google/adsservices/. Data Processing Terms Between Controllers and Standard Contractual Clauses for Data Transfers to Third Countries: https://business.safety.google/adscontrollerterms. Google Adsense with Personalized Ads: We integrate the Google Adsense service, which allows personalized ads to be placed within our online services. Google Adsense analyzes user behavior and uses this data to display targeted advertising that is tailored to our visitors' interests. For each ad placement or other use of these ads, we receive financial compensation; Service Provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland; Legal Basis: Consent (Art. 6(1)(a) GDPR); Website: https://marketingplatform.google.com ; Privacy Policy: https://policies.google.com/privacy; Basis for Third-Country Transfers: Data Privacy Framework (DPF); Further Information: Types of Processing and Processed Data: https://business.safety.google/adsservices/. Data Processing Terms for Google Advertising Products: Information about the services, data processing terms between controllers, and standard contractual clauses for data transfers to third countries: https://business.safety.google/adscontrollerterms. Google Adsense with Non-Personalized Ads: We use the Google Adsense service to display non-personalized ads within our online services. These ads are not based on individual user behavior but are selected based on general characteristics like page content or approximate geographic location. For the display or other use of these ads, we receive compensation; Service Provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland; Legal Basis: Consent (Art. 6(1)(a) GDPR); Website: https://marketingplatform.google.com ; Privacy Policy: https://policies.google.com/privacy; Basis for Third-Country Transfers: Data Privacy Framework (DPF); Further Information: Types of Processing and Processed Data: https://business.safety.google/adsservices/. Data Processing Terms for Google Advertising Products: Information about the services, data processing terms between controllers, and standard contractual clauses for data transfers to third countries: https://business.safety.google/adscontrollerterms. LinkedIn Insight Tag: Code that loads when a user visits our online services and tracks the user's behavior and conversions, storing this information in a profile (possible use cases: measuring campaign performance, optimizing ad delivery, building custom and similar audiences); Service Provider: LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland; Legal Basis: Consent (Art. 6(1)(a) GDPR); Website: https://www.linkedin.com ; Privacy Policy: https://www.linkedin.com/legal/privacy-policy , Cookie-Policy: https://www.linkedin.com/legal/cookie_policy ; Data Processing Agreement: https://www.linkedin.com/legal/l/dpa ; Basis for Data Transfers to Third Countries: Data Privacy Framework (DPF). Right to Object (Opt-Out): https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out . Customer Reviews and Evaluation Procedures We participate in review and evaluation procedures to assess, optimize, and promote our services. When users rate us or provide feedback via the involved review platforms or procedures, the terms and conditions and privacy policies of the respective providers also apply. Typically, submitting a review requires registration with the respective providers. To ensure that the individuals providing reviews have actually used our services, we transmit, with the consent of the customers, the necessary data regarding the customer and the service used to the respective review platform (including name, email address, and order number or item number). This data is solely used to verify the authenticity of the user. Processed Data Types: Contract data (e.g., subject of the contract, duration, customer category); Usage data (e.g., page views and duration, click paths, usage intensity and frequency, device types and operating systems used, interactions with content and functions). Meta, communication, and procedural data (e.g., IP addresses, time data, identification numbers, involved persons) Affected Individuals: Service recipients and clients. Users (e.g., website visitors, users of online services) Purposes of Processing: Feedback (e.g., collecting feedback via online forms). Marketing. Legal Basis: Legitimate interests (Article 6(1)(f) GDPR). Further Information on Processing Processes, Procedures, and Services: Review Widget: We integrate so-called "review widgets" into our online offering. A widget is a functional and content element embedded in our online offering that displays variable information. It can, for example, be represented as a seal or a similar element, sometimes also referred to as a "badge." While the corresponding content of the widget is displayed within our online offering, it is retrieved from the servers of the respective widget provider at that moment. This is the only way to show the current content, especially the latest review. This requires a data connection to be established from the website accessed within our online offering to the widget provider's server, and the widget provider receives certain technical data (access data, including the IP address) necessary for delivering the widget content to the user's browser. Furthermore, the widget provider receives information that users have visited our online offering. This information may be stored in a cookie and used by the widget provider to identify which online services, participating in the review procedure, have been visited by the user. The information may be stored in a user profile and used for advertising or market research purposes; Legal Basis: Legitimate interests (Article 6(1)(f) GDPR). Presences in Social Networks (Social Media) We maintain online presences within social networks and process user data in this context to communicate with users active there or to offer information about us. We would like to point out that user data may be processed outside the European Union. This may pose risks for users, as the enforcement of user rights could be more difficult, for example. Furthermore, user data within social networks is typically processed for market research and advertising purposes. For instance, usage profiles may be created based on user behavior and resulting interests. These profiles may then be used to display advertisements within and outside the networks that presumably correspond to the users' interests. Therefore, cookies are generally stored on users' computers, which save the users' behavior and interests. Additionally, data may also be stored in the usage profiles regardless of the devices used by the users (especially if they are members of the respective platforms and logged in there). For a detailed description of the respective forms of processing and the possibilities for objection (opt-out), we refer to the privacy policies and information provided by the operators of the respective networks. Also, in the case of requests for information and the assertion of data subject rights, we would like to point out that these can be most effectively asserted with the providers. Only they have access to the user data and can directly take the necessary actions and provide information. If you still need assistance, you can contact us. Processed Data Types: Contact data (e.g., postal and email addresses or phone numbers); content data (e.g., textual or image-based messages and posts, as well as related information such as authorship or creation time); usage data (e.g., page views and duration, click paths, usage intensity and frequency, device types and operating systems used, interactions with content and features); meta, communication, and procedural data (e.g., IP addresses, timestamps, identification numbers, involved persons). Affected Persons: Users (e.g., website visitors, users of online services). Purposes of Processing: Communication; feedback (e.g., collecting feedback via online forms); public relations. Storage and Deletion: Deletion according to the information provided in the section "General Information on Data Storage and Deletion." Legal Basis: Legitimate interests (Art. 6 (1) S. 1 lit. f GDPR). Further Information on Processing Activities, Procedures, and Services: Instagram: Social network that allows sharing photos and videos, commenting on and favoriting posts, messaging, subscribing to profiles and pages; service provider: Meta Platforms Ireland Limited, Merrion Road, Dublin 4, D04 X2K5, Ireland; Legal basis: Legitimate interests (Art. 6 (1) S. 1 lit. f GDPR); Website: https://www.instagram.com ; Privacy policy: https://privacycenter.instagram.com/policy/; Basis for transfers to third countries: Data Privacy Framework (DPF). Facebook Pages: Profiles within the social network Facebook - We, along with Meta Platforms Ireland Limited, are responsible for collecting (but not further processing) data from visitors to our Facebook page (so-called "Fanpage"). This data includes information about the types of content users view or interact with, or actions they take (see "Things you and others do and provide" in Facebook's Data Policy: https://www.facebook.com/privacy/policy/), as well as information about the devices used by users (e.g., IP addresses, operating system, browser type, language settings, cookie data; see "Device Information" in Facebook's Data Policy: https://www.facebook.com/privacy/policy/). As explained in Facebook's Data Policy under "How we use this information," Facebook collects and uses information to provide analytics services, known as "Page Insights," to page administrators, so they can gain insights into how people interact with their pages and related content. We have entered into a specific agreement with Facebook ("Page Insights Information," https://www.facebook.com/legal/terms/page_controller_addendum), which specifically regulates the security measures Facebook must follow and where Facebook agrees to fulfill the rights of the data subjects (i.e., users can send requests for information or deletion directly to Facebook). Users' rights (including the right to information, deletion, objection, and complaints to the competent supervisory authority) are not restricted by the agreements with Facebook. Further information can be found in the "Page Insights Information" (https://www.facebook.com/legal/terms/information_about_page_insights_data). The joint responsibility only applies to the collection by and transmission of data to Meta Platforms Ireland Limited, a company based in the EU. Further processing of the data lies solely with Meta Platforms Ireland Limited, particularly regarding the transmission of data to the parent company Meta Platforms, Inc. in the USA; Service provider: Meta Platforms Ireland Limited, Merrion Road, Dublin 4, D04 X2K5, Ireland; Legal basis: Legitimate interests (Art. 6 (1) S. 1 lit. f GDPR); Website: https://www.facebook.com ; Privacy policy: https://www.facebook.com/privacy/policy/. Basis for transfers to third countries: Data Privacy Framework (DPF). LinkedIn: Social network - We are jointly responsible with LinkedIn Ireland Unlimited Company for the collection (but not further processing) of data from visitors used to create the "Page Insights" (statistics) of our LinkedIn profiles. This data includes information about the types of content users view or interact with, as well as actions they take. Device details are also collected, such as IP addresses, operating system, browser type, language settings, cookie data, and information from user profiles such as job function, country, industry, hierarchy level, company size, and employment status. Privacy information regarding the processing of user data by LinkedIn can be found in LinkedIn's privacy notices: https://www.linkedin.com/legal/privacy-policy. We have entered into a specific agreement with LinkedIn Ireland ("Page Insights Joint Controller Addendum," https://legal.linkedin.com/pages-joint-controller-addendum), which specifically regulates the security measures LinkedIn must follow and where LinkedIn agrees to fulfill the rights of the data subjects (i.e., users can send requests for information or deletion directly to LinkedIn). Users' rights (particularly the right to information, deletion, objection, and complaints to the competent supervisory authority) are not restricted by the agreements with LinkedIn. Joint responsibility only applies to the collection and transmission of data to LinkedIn Ireland Unlimited Company, a company based in the EU. Further processing of the data is solely the responsibility of LinkedIn Ireland Unlimited Company, especially with respect to data transmission to the parent company LinkedIn Corporation in the USA; Service provider: LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland; Legal basis: Legitimate interests (Art. 6 (1) S. 1 lit. f GDPR); Website: https://www.linkedin.com ; Privacy policy: https://www.linkedin.com/legal/privacy-policy; Basis for transfers to third countries: Data Privacy Framework (DPF). Right to object (Opt-Out): https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out. YouTube: Social network and video platform; Service provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland; Legal basis: Legitimate interests (Art. 6 (1) S. 1 lit. f GDPR); Privacy policy: https://policies.google.com/privacy; Basis for transfers to third countries: Data Privacy Framework (DPF). Right to object (Opt-Out): https://myadcenter.google.com/personalizationoff. Xing: Social network; Service provider: New Work SE, Am Strandkai 1, 20457 Hamburg, Germany; Legal basis: Legitimate interests (Art. 6 (1) S. 1 lit. f GDPR); Website: https://www.xing.com/ . Privacy Policy: https://privacy.xing.com/de/datenschutzerklaerung . Plug-ins and Embedded Features and Content We integrate functional and content elements into our online offerings that are sourced from the servers of their respective providers (hereinafter referred to as "third-party providers"). These may include graphics, videos, or city maps (hereinafter referred to collectively as "content"). The integration always requires that the third-party providers of this content process the IP address of the users, as they could not send the content to the users' browsers without the IP address. The IP address is therefore required for the display of this content or functions. We strive to only use content from providers who apply the IP address solely for the delivery of the content. Third-party providers may also use so-called pixel tags (invisible graphics, also known as "web beacons") for statistical or marketing purposes. Through these "pixel tags," information such as visitor traffic on the pages of this website can be evaluated. The pseudonymized information may also be stored in cookies on the users' devices, containing technical details such as browser and operating system information, referring websites, visit times, as well as other usage details of our online offering, and may also be combined with information from other sources. Notes on Legal Grounds: If we ask users for their consent to use third-party providers, the legal basis for data processing is the permission granted. Otherwise, user data will be processed based on our legitimate interests (i.e., interest in efficient, cost-effective, and user-friendly services). In this context, we also refer you to the information regarding the use of cookies in this privacy policy. Processed Data Types: Usage data (e.g., page views, time spent, click paths, usage intensity and frequency, device types and operating systems used, interactions with content and functions); Meta, communication, and procedural data (e.g., IP addresses, timestamps, identification numbers, involved persons); Inventory data (e.g., full name, residential address, contact information, customer number, etc.); Contact data (e.g., postal and email addresses or phone numbers); Content data (e.g., text or image messages and contributions, and the related information, such as authorship or creation time). Event Data (Facebook): ("Event data" refers to information sent to Meta via Meta Pixel (either through apps or other channels) about individuals or their actions. This data may include details about website visits, interactions with content and functions, app installations, and product purchases. The processing of event data aims to create target groups for content and advertising messages (Custom Audiences). It’s important to note that event data does not include actual content like written comments, login information, or contact details such as names, email addresses, or phone numbers. Event data is deleted by Meta after a maximum of two years, and any created target groups are also deleted once our Meta user accounts are deleted.). Affected Persons: Users (e.g., website visitors, online service users). Purposes of Processing: Providing our online offering and user-friendliness; marketing. Creating profiles with user-related information (creating user profiles). Retention and Deletion: Deletion as per the details in the section "General Information on Data Storage and Deletion." Cookies may be stored for up to 2 years (unless otherwise stated, cookies and similar storage methods may be stored on users' devices for up to two years). Legal Grounds: Consent (Art. 6 (1) sentence 1 lit. a) GDPR). Legitimate interests (Art. 6 (1) sentence 1 lit. f) GDPR). Further Notes on Processing, Procedures, and Services: Integration of Third-Party Software, Scripts, or Frameworks (e.g., jQuery): We integrate software into our online offerings that we retrieve from servers of other providers (e.g., functional libraries used for displaying or enhancing the user-friendliness of our online offerings). In the process, the respective providers collect the users' IP addresses and may process them for the purposes of delivering the software to the users' browsers, as well as for security purposes and for evaluating and optimizing their offerings. - We integrate software into our online offerings that we retrieve from servers of other providers (e.g., functional libraries used for displaying or enhancing the user-friendliness of our online offerings). In the process, the respective providers collect the users' IP addresses and may process them for the purposes of delivering the software to the users' browsers, as well as for security purposes and for evaluating and optimizing their offerings; Legal basis: Legitimate interests (Art. 6(1) sentence 1 lit. f GDPR). Facebook Plugins and Content: Facebook Social Plugins and Content – This may include content such as images, videos, or texts and buttons that allow users to share content from this online offering within Facebook. The list and appearance of Facebook Social Plugins can be viewed here: https://developers.facebook.com/docs/plugins/ - We are jointly responsible with Meta Platforms Ireland Limited for the collection or receipt of "event data" transmitted by Facebook via Facebook's Social Plugins (and content embedding functions) that are executed on our online offering for the following purposes: a) Displaying content and advertising information that aligns with the presumed interests of users; b) Delivering commercial and transaction-related messages (e.g., addressing users via Facebook Messenger); c) Improving ad delivery and personalizing features and content (e.g., improving the recognition of which content or advertisements are likely to match users' interests). We have entered into a specific agreement with Facebook ("Controller Addendum", https://www.facebook.com/legal/controller_addendum),which regulates, in particular, the security measures Facebook must observe (https://www.facebook.com/legal/terms/data_security_terms) and in which Facebook has committed to fulfilling the rights of data subjects (i.e., users can, for example, address requests for information or deletion directly to Facebook). Note: When Facebook provides us with metrics, analysis, and reports (which are aggregated, i.e., do not refer to individual users and are anonymous for us), this processing does not occur under joint responsibility but based on a data processing agreement ("Data Processing Terms", https://www.facebook.com/legal/terms/dataprocessing) ,the "Data Security Terms" (https://www.facebook.com/legal/terms/data_security_terms) and with regard to processing in the USA based on Standard Contractual Clauses ("Facebook-EU Data Transfer Addendum", https://www.facebook.com/legal/EU_data_transfer_addendum). Users' rights (especially the right to access, deletion, objection, and complaints to the competent supervisory authority) are not restricted by the agreements with Facebook; Service provider: Meta Platforms Ireland Limited, Merrion Road, Dublin 4, D04 X2K5, Ireland; Legal basis: Consent (Art. 6(1) sentence 1 lit. a GDPR); Website: https://www.facebook.com ; Privacy policy: https://www.facebook.com/privacy/policy/. Basis for third-country transfers: Data Privacy Framework (DPF). Google Fonts (Hosted on Our Own Server): Providing font files for a user-friendly display of our online offering; Service provider: The Google Fonts are hosted on our server, and no data is transmitted to Google; Legal basis: Legitimate interests (Art. 6(1) sentence 1 lit. f GDPR). Google Fonts (Fetching from Google Server): Fetching fonts (and icons) for technically secure, maintenance-free, and efficient usage of fonts and icons with respect to their currency and loading times, ensuring uniform display and considering possible licensing restrictions. The font provider is informed of the user's IP address so that the fonts can be provided in the user's browser. In addition, technical data (language settings, screen resolution, operating system, hardware used) is transmitted, which is necessary for the provision of the fonts, depending on the devices and technical environment used. This data may be processed on a server of the font provider in the USA - When visiting our online offering, the users' browsers send their browser HTTP requests to the Google Fonts Web API (i.e., a software interface for retrieving the fonts). The Google Fonts Web API provides users with the Cascading Style Sheets (CSS) of Google Fonts and the fonts specified in the CSS. These HTTP requests include (1) the IP address used by the respective user to access the internet, (2) the requested URL on the Google server, and (3) the HTTP headers, including the User-Agent, which describes the browser and operating system versions of website visitors, as well as the referring URL (i.e., the webpage where the Google font is to be displayed). IP addresses are not logged or stored on Google servers and are not analyzed. The Google Fonts Web API logs details of the HTTP requests (requested URL, User-Agent, and referring URL). Access to this data is restricted and strictly controlled. The requested URL identifies the font families the user wants to load. This data is logged so that Google can determine how often a particular font family is requested. The User-Agent is primarily logged for debugging and used to generate aggregated usage statistics, which measure the popularity of font families. These summarized usage statistics are published on the "Analytics" page of Google Fonts. Finally, the referring URL is logged so that the data can be used for maintaining production and generating an aggregated report of top integrations based on the number of font requests. According to Google, none of the information collected by Google Fonts is used to create user profiles or serve targeted ads; Service provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland; Legal basis: Legitimate interests (Art. 6(1) sentence 1 lit. f GDPR); Website: https://fonts.google.com/; Privacy policy: https://policies.google.com/privacy; Basis for third-country transfers: Data Privacy Framework (DPF) . More information: https://developers.google.com/fonts/faq/privacy?hl=de. Instagram Plugins and Content: Instagram Plugins and Content – This may include content such as images, videos, or texts and buttons that allow users to share content from this online offering within Instagram. - We are jointly responsible with Meta Platforms Ireland Limited for the collection or receipt of "event data" transmitted via Instagram functions (e.g., content embedding features) executed on our online offering for the following purposes: a) Displaying content and advertising information that aligns with the presumed interests of users; b) Delivering commercial and transaction-related messages (e.g., addressing users via Facebook Messenger); c) Improving ad delivery and personalizing features and content (e.g., improving the recognition of which content or advertisements are likely to match users' interests). We have entered into a specific agreement with Facebook ("Controller Addendum", https://www.facebook.com/legal/controller_addendum), which regulates, in particular, the security measures Facebook must observe (https://www.facebook.com/legal/terms/data_security_terms) and in which Facebook has committed to fulfilling the rights of data subjects (i.e., users can, for example, address requests for information or deletion directly to Facebook). Note: When Facebook provides us with metrics, analysis, and reports (which are aggregated, i.e., do not refer to individual users and are anonymous for us), this processing does not occur under joint responsibility but based on a data processing agreement ("Data Processing Terms", https://www.facebook.com/legal/terms/dataprocessing) , the "Data Security Terms" (https://www.facebook.com/legal/terms/data_security_terms) and with regard to processing in the USA based on Standard Contractual Clauses ("Facebook-EU Data Transfer Addendum", https://www.facebook.com/legal/EU_data_transfer_addendum). Users' rights (especially the right to access, deletion, objection, and complaints to the competent supervisory authority) are not restricted by the agreements with Facebook; Service provider: Meta Platforms Ireland Limited, Merrion Road, Dublin 4, D04 X2K5, Ireland; Legal basis: Legitimate interests (Art. 6(1) sentence 1 lit. f GDPR); Website: https://www.instagram.com . Privacy policy: https://privacycenter.instagram.com/policy/. LinkedIn Plugins and Content: LinkedIn Plugins and Content – This may include content such as images, videos, or texts and buttons that allow users to share content from this online offering within LinkedIn; Service provider: LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland; Legal basis: Legitimate interests (Art. 6(1) sentence 1 lit. f GDPR); Website: https://www.linkedin.com ; Privacy policy: https://www.linkedin.com/legal/privacy-policy; Data Processing Agreement: https://legal.linkedin.com/dpa; Basis for third-country transfers: Data Privacy Framework (DPF). Opt-Out: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out. YouTube-Videos: Video content; Service provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland; Legal basis: Consent (Art. 6(1) sentence 1 lit. a GDPR); Website: https://www.youtube.com ; Privacy policy: https://policies.google.com/privacy; Basis for third-country transfers: Data Privacy Framework (DPF). Opt-Out: Opt-Out Plugin: https://tools.google.com/dlpage/gaoptout?hl=de, Settings for Ad Display: https://myadcenter.google.com/personalizationoff. Created with the free privacy policy generator by Dr. Thomas Schwenke

Hier finden Sie das Impressum Unternehmen, die uns vertrauen Unsere Lieblingsprojekte SERVICES COMMERCIAL Read More Roland Berger Projekt "Einkauf 2.0" Zum Projekt EagleBurgmann Germany GmbH & Co. KG Trainings für den Einkauf "Weg vom Service Provider - hin zum Value-added-Generator" Zum Projekt SERVICES COMMERCIAL Read More EagleBurgmann Germany GmbH & Co. KG Trainings für den Einkauf „Weg vom Service Provider – hin zum Value-added-Generator“ Zum Projekt EagleBurgmann Germany GmbH & Co. KG Trainings für den Einkauf "Weg vom Service Provider - hin zum Value-added-Generator" Zum Projekt SERVICES COMMERCIAL Read More Muhr und Bender KG BPI Führungskräfte-Programm (Leadership Academy) Zum Projekt EagleBurgmann Germany GmbH & Co. KG Trainings für den Einkauf "Weg vom Service Provider - hin zum Value-added-Generator" Zum Projekt Imprint According to § 5 TMG (Telemediengesetz – Tele Media Act by German law): Contact Address: Best Practice Institute GmbH Gustav-Stresemann-Ring 10c 65189 Wiesbaden Represented by: Silvia Hamann Contact: Telephone: +49-611-94 91 78 10 Fax: +49-611-44 65 26 20 Email: s.hamann@best-practice-institute.com Webdesign contents created by: www.spe.agency Commercial Register Entry: Registration in the Commercial Register Register Court: District Court Wiesbaden Registration Number: HRB 26185 VAT Identification Number: DE 258 628 044 Responsible for Content: Silvia Hamann CEO Best Practice Institute GmbH Gustav-Stresemann-Ring 10c D-65189 Wiesbaden Email: info@best-practice-institute.com

Nehmen Sie Kontakt mit uns auf Unternehmen, die uns vertrauen Unsere Lieblingsprojekte SERVICES COMMERCIAL Read More Roland Berger Projekt "Einkauf 2.0" Zum Projekt EagleBurgmann Germany GmbH & Co. KG Trainings für den Einkauf "Weg vom Service Provider - hin zum Value-added-Generator" Zum Projekt SERVICES COMMERCIAL Read More EagleBurgmann Germany GmbH & Co. KG Trainings für den Einkauf „Weg vom Service Provider – hin zum Value-added-Generator“ Zum Projekt EagleBurgmann Germany GmbH & Co. KG Trainings für den Einkauf "Weg vom Service Provider - hin zum Value-added-Generator" Zum Projekt SERVICES COMMERCIAL Read More Muhr und Bender KG BPI Führungskräfte-Programm (Leadership Academy) Zum Projekt EagleBurgmann Germany GmbH & Co. KG Trainings für den Einkauf "Weg vom Service Provider - hin zum Value-added-Generator" Zum Projekt We look forward to getting in touch with you. BPI - Best Practice Institute Gustav-Stresemann-Ring 10c 65189 Wiesbaden +49 611 94917810 info@best-practice-institute.com First name* Last name* Email* Message* Send

Unser Kundenprojekt für und mit Roland Berger LLC Business case Roland Berger LLC Branch: Project: Logistics and Procurement Roland Berger LLC, for Milaha Qatar Project “Procurement 2.0” Unternehmen, die uns vertrauen Unsere Lieblingsprojekte SERVICES COMMERCIAL Read More Roland Berger Projekt "Einkauf 2.0" Zum Projekt EagleBurgmann Germany GmbH & Co. KG Trainings für den Einkauf "Weg vom Service Provider - hin zum Value-added-Generator" Zum Projekt SERVICES COMMERCIAL Read More EagleBurgmann Germany GmbH & Co. KG Trainings für den Einkauf „Weg vom Service Provider – hin zum Value-added-Generator“ Zum Projekt EagleBurgmann Germany GmbH & Co. KG Trainings für den Einkauf "Weg vom Service Provider - hin zum Value-added-Generator" Zum Projekt SERVICES COMMERCIAL Read More Muhr und Bender KG BPI Führungskräfte-Programm (Leadership Academy) Zum Projekt EagleBurgmann Germany GmbH & Co. KG Trainings für den Einkauf "Weg vom Service Provider - hin zum Value-added-Generator" Zum Projekt Project Objectives: Analyse procurement processes to enhance efficiency and cost-effectiveness Implement sustainable improvements in the areas of commodity management, supplier management, and stakeholder management Project Measures: To achieve the project goals, existing processes and systems were analysed and partially adapted to ensure the efficiency and effectiveness of procurement operations Interactive workshops and on-site training sessions in Qatar were conducted for procurement staff, focusing on developing specific skills and competencies in commodity management, supplier management, and stakeholder management The content was centred around negotiation skills, the development of sustainable supplier relationships, and conflict management Project “Procurement 2.0” für Roland Berger LLC (Our Contribution to International Growth: BPI Trains Effective Supplier Management and Collaborative Stakeholder Communication) Establishing long-term, trust-based business relationships in an international context remains a critical success factor in global trade. Guided by BPI's motto, “Making Success More Human,” we led an inspiring project in Qatar, where managers from a leading logistics corporation were trained. In cooperation with Roland Berger LLC, for Milaha Qatar Project "Procurement 2.0" We look forward to getting in touch with you. BPI - Best Practice Institute Gustav-Stresemann-Ring 10c 65189 Wiesbaden +49 611 94917810 info@best-practice-institute.com First name* Last name* Email* Message* Send

Unsere neue Website Lorem ipsum dolor sit amet, consetetur sadipscing elitr, sed diam nonumy eirmod tempor invidunt ut labore et dolore magna aliquyam erat, sed diam voluptua.dolore magna aliquyam erat, sed diam voluptua.Lorem ipsum dolor sit amet, consetetur sadipscing elitr, sed No posts published in this language yet Once posts are published, you’ll see them here. We look forward to getting in touch with you. BPI - Best Practice Institute Gustav-Stresemann-Ring 10c 65189 Wiesbaden +49 611 94917810 info@best-practice-institute.com First name* Last name* Email* Message* Send

Entdecken Sie unsere vielfältigen Trainingsangebote für jedermann im BPI-Zukunftslabor BPI-Specials Empower Her Power Facial Expression Resonance Your BPI- Future Lab Discover More Trainings This training is perfect for you if: You want to understand the “unconscious” signals being sent and learn how to use them effectively. You aim to open another important "reception channel" in communication with teams and colleagues. Look your colleagues and teams in the face – and uncover the subtle messages beyond words. This training deciphers communicative behaviour and sharpens your senses. 1. Foundations of facial expression research • What happens before we speak? • How do facial expressions emerge? 2. Recognising and interpreting micro-expressions • Basic emotions and micro-expressions • Learning from poker players 3. Relationship management based on facial expression research • Use case negotiations • Use case sales Facial Expression Resonance All trainings can also be conducted in German. Additional languages are available upon request. This training is perfect for you if: You want to learn in an inspiring and supportive environment how gender biases impact different areas of work. You aim to overcome these challenges and find your path. You wish to engage in discussions with other women and your trainer on how to increase visibility and influence. For Women – By Women! Empower Her Power – Content and Goals of the Trainings Module 1: „Gender bias“: How (pre-)judices work and what their impact is Module 2: The "4-Step Strategy Against" gender bias Module 3: "My boundaries – my strength": Recognizing your own boundaries and effectively setting them in negotiation situations Module 4: “The 12 Behavioural Traps” and how to avoid them Empower Her Power – Leadership Training for Women Empower Her Power All trainings can also be conducted in German. Additional languages are available upon request. BPI-Specials Resilience, solution orientation, and thinking and acting within networks: The trainings of the “BPI-Specials” are aimed at individuals who are striving for personal development alongside professional growth. Mimik Resonance Basic/Professional Voice, Presence, and Performance Nonverbal Competence Creating and Structuring Management Presentations Resilience – Staying Healthy and Actionable Under Stress Conflict Management Change Management Intercultural Competence as a Success Factor Learning and Working in Teams Communication as a Leadership Task Empower Her Power – Leadership Training for Women Upon request, we are happy to design additional training tailored to your needs. BPI-Trainings for Procurement BPI-Trainings for Sales BPI-Trainings for Leadership BPI-Specials All trainings can also be conducted in German. Additional languages are available upon request. Need to leverage price analyses? Lead negotiations? Identify and successfully communicate strategic positions? If these are your topics, BPI-trainings offer an unbeatable opportunity. You will not only learn the latest concepts and methods but also how to persuade in a communicative and collaborative way. Learn More Modern selling means more than just "whoever asks, leads." BPI-trainings teach the communicative and professional skills to understand your customers' business from the inside out and deliver the right solutions with your offerings. BPI-trainings turn you or your sales team into customer favorites – without hype, but with plenty of character. Learn More BPI-Trainings on leadership broaden your perspective, fill the toolbox of modern leadership methods, and view leadership as a central value contribution to team success. Can leadership be learned? Yes, with BPI-Trainings for leaders at all levels. Learn More Resilience, solution orientation, thinking and acting in networks: The trainings of the "BPI-Specials" are aimed at individuals who seek personal development in addition to professional growth Learn More From Practice, For Practice Our Trainings Need to leverage price analyses? Lead negotiations? Identify and successfully communicate strategic positions? If these are your topics, BPI-trainings offer an unbeatable opportunity. You will not only learn the latest concepts and methods but also how to persuade in a communicative and collaborative way. Learn More Modern selling means more than just "whoever asks, leads." BPI-trainings teach the communicative and professional skills to understand your customers' business from the inside out and deliver the right solutions with your offerings. BPI-trainings turn you or your sales team into customer favorites – without hype, but with plenty of character. Learn More BPI-Trainings on leadership broaden your perspective, fill the toolbox of modern leadership methods, and view leadership as a central value contribution to team success. Can leadership be learned? Yes, with BPI-Trainings for leaders at all levels. Learn More Resilience, solution orientation, thinking and acting in networks: The trainings of the "BPI-Specials" are aimed at individuals who seek personal development in addition to professional growth. Learn More We look forward to getting in touch with you. BPI - Best Practice Institute Gustav-Stresemann-Ring 10c 65189 Wiesbaden +49 611 94917810 info@best-practice-institute.com First name* Last name* Email* Message* Send

Unser Kundenprojekt für Muhr und Bender KG Business case Muhr und Bender KG Branch: Project: Automotive BPI Leadership Programme (Leadership Academy) Unternehmen, die uns vertrauen Unsere Lieblingsprojekte SERVICES COMMERCIAL Read More Roland Berger Projekt "Einkauf 2.0" Zum Projekt EagleBurgmann Germany GmbH & Co. KG Trainings für den Einkauf "Weg vom Service Provider - hin zum Value-added-Generator" Zum Projekt SERVICES COMMERCIAL Read More EagleBurgmann Germany GmbH & Co. KG Trainings für den Einkauf „Weg vom Service Provider – hin zum Value-added-Generator“ Zum Projekt EagleBurgmann Germany GmbH & Co. KG Trainings für den Einkauf "Weg vom Service Provider - hin zum Value-added-Generator" Zum Projekt SERVICES COMMERCIAL Read More Muhr und Bender KG BPI Führungskräfte-Programm (Leadership Academy) Zum Projekt EagleBurgmann Germany GmbH & Co. KG Trainings für den Einkauf "Weg vom Service Provider - hin zum Value-added-Generator" Zum Projekt Leadership Programme (Leadership Academy) Change and competition: Companies are constantly impacted by evolving technologies, structures, and societal factors. Modern leadership provides orientation, inspires peak performance, and puts people at the center. The BPI Leadership Academy delivers the mindset and leadership skills urgently needed to succeed—and remain successful. A BPI Leadership Academy always consists of several modules that are individually tailored to address your company’s future challenges. BPI Leadership Programme (Leadership Academy) 1. Module: Build Your People – Achieving Collective Success in a Changing Environment This module focuses on the role of leadership in driving employee development and managing change to successfully guide teams through transformation processes. Participants will learn how to apply agile working methods in practice, enabling them to respond more quickly and effectively to change. 2. Module: Build Your Teams – Achieving Successful Team Interaction This module focuses on effective communication, both internally and externally. Participants will develop skills in questioning techniques, conversation management, and other communication strategies. They will also learn how to enhance collaboration within teams, supporting a team-oriented approach and strengthening cooperation across the organisation. 3. Module: Leading Change and Growth – Inclusive Leadership This module focuses on leadership, collaboration, and the techniques required to foster an effective and respectful workplace culture, with a strong emphasis on employee motivation. Participants will learn how to inspire and support their teams, particularly during challenging phases. Leaders will also develop skills in managing and resolving workplace conflicts. Techniques and strategies for conflict resolution will be introduced, practised, and refined. 4. Module: Leading Yourself – Leadership Presence and Impact This module focuses on developing a confident presence as a leader. Participants will be introduced to various techniques that enhance self-confidence and learn how to assert their position effectively. The module also covers nonverbal communication and personal presentation skills, which are practised extensively. Participants will discover how to inspire and captivate their audience by mastering elements such as voice, breathing, body language, and more. The program is complemented by individual coaching sessions. We look forward to getting in touch with you. BPI - Best Practice Institute Gustav-Stresemann-Ring 10c 65189 Wiesbaden +49 611 94917810 info@best-practice-institute.com First name* Last name* Email* Message* Send

Unser Kundenprojekt für EagleBurgmann Germany GmbH & Co. KG Business case EagleBurgmann Germany GmbH & Co. KG Branch: Project: Mechanical engineering EagleBurgmann Germany GmbH & Co. KG Trainings for Procurement: "From Service Provider to Value-Added Generator" Unternehmen, die uns vertrauen Unsere Lieblingsprojekte SERVICES COMMERCIAL Read More Roland Berger Projekt "Einkauf 2.0" Zum Projekt EagleBurgmann Germany GmbH & Co. KG Trainings für den Einkauf "Weg vom Service Provider - hin zum Value-added-Generator" Zum Projekt SERVICES COMMERCIAL Read More EagleBurgmann Germany GmbH & Co. KG Trainings für den Einkauf „Weg vom Service Provider – hin zum Value-added-Generator“ Zum Projekt EagleBurgmann Germany GmbH & Co. KG Trainings für den Einkauf "Weg vom Service Provider - hin zum Value-added-Generator" Zum Projekt SERVICES COMMERCIAL Read More Muhr und Bender KG BPI Führungskräfte-Programm (Leadership Academy) Zum Projekt EagleBurgmann Germany GmbH & Co. KG Trainings für den Einkauf "Weg vom Service Provider - hin zum Value-added-Generator" Zum Projekt BPI Training Supports the Transformation of a “Hidden Champion” Project Objectives: Enhance the individual skills of employees in supplier management, supply chain, and negotiations to make procurement processes more effective, cost-efficient, and streamlined. Project Measures: Analyse existing structures and processes; define areas for improvement Provide strategic procurement training for commodity managers at global locations, delivered by BPI trainers Conduct workshops on “Confident Negotiations” and “Effective Procurement Tools” Develop intercultural competencies and negotiation skills for global markets Ensure a consistent and confident approach when negotiating with monopolistic suppliers Project for EagleBurgmann Germany GmbH & Co. KG Trainings for Procurement: "From Service Provider to Value-Added Generator" We look forward to getting in touch with you. BPI - Best Practice Institute Gustav-Stresemann-Ring 10c 65189 Wiesbaden +49 611 94917810 info@best-practice-institute.com First name* Last name* Email* Message* Send